Some users are allowed to download the Mobile application, place orders and avail services on the valid prescription available with VHSPL as a guest and without creating an account on the mobile application or providing any personal information, VHSPL takes on responsibility or validate the information provided by guest , except as otherwise required under any law,regulation or an order of competent authority .In order to have access to all features and benefits on our website. To create an account a user required at the time of downloading of mobile application or at the time of registration.
Personal information shall mean the information which identifies the user , name, identification number email address, age, phone number,password,health record (including the name of the doctor) or any financial account information provided to VHSPL at the time of registration or any time thereafter.
Use of your personal information: While availing our services you or your authorized representative will provide access to Mobile application if that information is wrong. You can request us to modify or delete the same. VHSPL will take all reasonable measures to ensure that the information is modified and used for rendering services to you and as otherwise in compliance with laws. When editing or deleting personal information, we may ask you to verify your identity before we can act on your request. VHSPL may at its discretion reject any request that is contrary to law, requires un-reasonable technical efforts.
Your personal information may be shared with third parties who have a need or authority to receive such information, if we have a good –faith belief that access, use, preservation or disclosure of the information is reasonably necessary to comply with (i)in response to any authority having to receive such information under law (ii) any order of court(iii)detect, prevent, or otherwise address fraud, security or technical issues (iv)protect against harm to the rights, property or safety of VHSPL, our users or the public as required or permitted by law.
You agree to provide us your personal information if you wish to avail any services as provided in the Mobile application and the same is used to identify yourself. VHSPL representative may request you either by email, phone or letter / courier certain personal information (such as full legal name, address, name of your doctor, Goods that are consumed etc.,)and such other information that may be required from time to time.
VHSPL does not make any unsolicited calls or otherwise market any products or services, except for in relation to the purpose for which such information addressing the complaints.
VHSPL may, if you so choose send direct mailers to you at the address given by you.